RBA & CSER Audit Readiness

Our food service operations are built to meet the audit standards required by the Responsible Business Alliance (RBA) and Corporate Social & Environmental Responsibility (CSER) frameworks.

What is RBA Compliance?

The Responsible Business Alliance (RBA) is the world's largest industry coalition dedicated to corporate social responsibility in global supply chains. Manufacturing facilities — especially in electronics, semiconductors, and automotive — require all on-site service providers, including food service operators, to meet RBA standards.

Muhibbah F&B has built our operational framework to satisfy RBA audit requirements for food service operations, covering health & safety, labor standards, environmental practices, and management systems.

What is CSER?

CSER (Corporate Social & Environmental Responsibility) audits are conducted by MNCs to assess their supply chain partners' compliance with corporate responsibility standards. These audits evaluate food safety practices, worker welfare, environmental management, and operational governance.

We maintain complete CSER evidence packages for every site we manage, ready for scheduled or surprise audits.

Our RBA/CSER Evidence Package

For every site we operate, we maintain the following documented evidence:

Health & Safety Policy (signed)
HSE Organization Chart
HS Policy Distribution Records
HS Committee Organization
HSE Training Records
Food Hygiene Training Materials
OSH Committee Meeting Minutes
Management HSE Training Records
Competent Designated Persons List
Food Handler Certificates (TY2)
New Employee HSE Induction Program
Food Safety Audit Reports
HIRARC Risk Assessments
Health Risk Assessments
Safety Requirements SOPs
Subcontractor HSE Assessment Forms
Insurance Policy Documents
Incident Investigation Records

100% Audit Pass Rate

Our structured approach to compliance documentation means we pass audits consistently. We work proactively with your audit teams to ensure smooth assessments.